Terms of use

Biospace Lab SA

Head office address: 11, rue du Chenival 95690 Nesles-la-Vallée France

Phone number and email address: +33 (0)130 34 75 16 – info@biospacelab.com

Amount of share capital: 550 000,00€

Business and company registration number: 405 271 602 RCS Pontoise

Individual tax identification number: FR37405271602

Publication director: Lise LAUMONIER

Host of the site: OVH, 2 rue Kellermann – 59100 Roubaix – France

Privacy policy

Last updated: 04/09/2026

1. Data controller

The data controller is BIOSPACE LAB SA, registered with the Pontoise Trade and Companies Register under number 405 271 602, with its registered office at 11 rue de Chenival, 95690 Nesles-la-Vallée, France.

For any question concerning the processing of your personal data or the exercise of your rights, you may contact us at:

Email: info@biospacelab.com
Postal address: BIOSPACE LAB SA, 11 rue de Chenival, 95690 Nesles-la-Vallée, France.

2. Personal data we collect

Depending on how you use our website, we may collect the following information:

  • your first and last name;
  • your professional contact details;
  • your organisation, position and research field;
  • the content of your request;
  • technical information necessary for the security and operation of the website;
  • cookie and audience-measurement data, where applicable.

Please do not provide sensitive personal data, confidential research data or patient information through our contact forms.

3. Why we process your data

We may process your personal data to:

  • respond to your enquiries and requests for information;
  • arrange demonstrations and provide quotations;
  • manage commercial relationships, orders and customer support;
  • provide technical assistance;
  • manage requests from prospective distributors or partners;
  • send information about our products and activities where permitted by law;
  • ensure the security, maintenance and proper operation of our website;
  • comply with our legal and regulatory obligations.

4. Legal bases

Depending on the purpose concerned, we process your personal data on the basis of:

  • your consent, where consent is required;
  • steps taken at your request before entering into a contract;
  • the performance of a contract;
  • our legitimate interests in responding to professional enquiries, developing our business relationships and securing our website;
  • compliance with our legal obligations.

Where processing is based on our legitimate interests, we take into account your rights and reasonable expectations.

5. Recipients of your data

Your personal data may be accessed, where necessary, by authorised members of Biospace Lab and by service providers acting on our behalf, particularly our website, hosting, IT.

Where appropriate and depending on your location or request, we may share relevant contact details with an authorised Biospace Lab distributor or commercial partner. We will only share information that is necessary to handle your request and will provide appropriate information or request your consent where required.

We do not sell your personal data.

6. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected and to comply with applicable legal obligations.

As a general rule:

  • contact enquiries are retained for the time necessary to process and follow up the request;
  • prospect data used for commercial follow-up may be retained for up to three years from collection or from the last contact initiated by the prospect;
  • customer data may be retained for the duration of the commercial relationship and subsequently for the applicable statutory limitation periods;
  • accounting documents are retained for the period required by law.

7. Your rights

Subject to the conditions provided by applicable law, you may request:

  • access to your personal data;
  • correction of inaccurate or incomplete data;
  • deletion of your data;
  • restriction of processing;
  • objection to processing based on legitimate interests;
  • withdrawal of your consent at any time;
  • portability of data, where applicable.

You may exercise your rights by contacting us at info@biospacelab.com. We may request reasonable proof of identity where necessary to verify your request.

You also have the right to lodge a complaint with the French data protection authority:

Commission nationale de l’informatique et des libertés — CNIL
3 place de Fontenoy, TSA 80715
75334 Paris Cedex 07, France
www.cnil.fr

8. Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

9. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, services or legal obligations. The date of the latest update is shown at the top of this page.

Thank you for visiting our site.